Finding the right support for your mental health shouldn't be limited by where you live. At Mindstate Psychology, our experienced telehealth psychologists provide high-quality online psychology services to clients across Australia. Whether you're in a regional area, balancing a busy schedule, or simply prefer the convenience of accessing care from home, our psychologist telehealth services bring expert mental health support directly to you.
Telehealth psychology, also known as online psychology or telepsychology, involves receiving psychological therapy and counseling via secure video conferencing. When you work with a telehealth psychologist in Australia, you receive the same evidence-based treatment and professional care as you would in a face-to-face appointment—the only difference is that you connect from the comfort and privacy of your own space.Our telehealth psychology services use secure, encrypted video technology to ensure your sessions are confidential and private. You can access appointments from anywhere in Australia using your smartphone, tablet, or computer.
Online psychology services offer numerous advantages that make mental health support more accessible and convenient:
When you're looking for a telehealth psychologist in Australia, you want experienced professionals you can trust. At Mindstate Psychology:
While our practice is based in Perth, our psychologist telehealth Australia services mean we can support clients right across the country.
The evidence is clear: telehealth psychology is just as effective as in-person therapy for most mental health concerns. Extensive research conducted since the widespread adoption of online psychology services has consistently shown that clients achieve comparable outcomes whether they see their psychologist via telehealth or in person.
Your psychologist can use the same evidence-based therapeutic approaches, teach the same coping strategies, and provide the same level of professional support through telehealth as they would face-to-face. The therapeutic relationship—which is one of the most important factors in successful therapy—develops just as strongly through video sessions.
Many clients actually find that online psychology services allow them to be more consistent with their appointments, which ultimately leads to better therapeutic outcomes.
Our psychologist telehealth services are suitable for a wide range of people and situations:
Getting started with our psychologist telehealth services is straightforward:
1. Book Your Appointment: New clients can get started here by completing our intake form and indicating you'd like telehealth sessions. Existing clients can simply contact our reception team to request that their appointment be changed to telehealth.
2. Obtain Your Referral (if claiming Medicare): If you'd like to claim Medicare rebates for your sessions, you'll need a Mental Health Care Plan from your GP before your first appointment. Referrals cannot be backdated, so arrange this before your first session. Learn more about fees and rebates.
3. Receive Your Secure Link: Shortly before your scheduled appointment, you'll receive a personalised, secure video link via email or SMS. This link provides access to your private virtual therapy room.
4. Join Your Session: At your appointment time, simply click the link to connect with your psychologist. You can join from any device with a camera and microphone—no special software downloads required.
5. Engage in Your Session: Your telehealth session proceeds just like an in-person appointment. Your psychologist will work with you using evidence-based therapeutic approaches tailored to your needs and goals.
When you choose a telehealth psychologist in Australia, privacy and confidentiality are just as protected as in face-to-face sessions. At Mindstate Psychology, we take your privacy seriously:
Our telehealth software is based on Zoom's healthcare platform, which provides secure, encrypted video conferencing specifically designed for medical and mental health services.
Yes, absolutely. While telehealth services expanded significantly during the pandemic, they remain permanently available. Medicare continues to provide rebates for mental health consultations delivered via telehealth, recognizing their effectiveness and the improved access they provide.
You don't need a referral to book an appointment with a psychologist. However, if you want to claim Medicare rebates, you must have a Mental Health Care Plan from your GP or a referral from a psychiatrist or paediatrician. Remember that referrals cannot be backdated, so arrange this before your first session if you plan to claim Medicare.
Yes! Many of our clients use a combination of both. You might prefer face-to-face for some appointments and telehealth for others when it's more convenient. Just let your psychologist or our reception team know your preference for each session.
Our telehealth sessions are conducted via Zoom, which is both familiar and highly reliable. In the rare instance that technical issues arise, your psychologist can continue the session by phone to ensure you still receive your full appointment.
Yes, we offer telehealth for couples and family therapy. All participants can join from the same location, or if needed, can join from separate locations using different devices.
Most people find that psychologist telehealth services work very well for them. However, some individuals prefer face-to-face contact, and certain situations may be better suited to in-person sessions. Your psychologist can discuss this with you and help determine what works best for your circumstances. You can always try a telehealth session and see how it feels.
Psychologists (including telehealth psychologists) cannot prescribe medication in Australia. If medication is needed, your psychologist can collaborate with your GP or refer you to a psychiatrist who can assess and prescribe if appropriate.
services are available to clients within Australia only. Our psychologists are registered with the Psychology Board of Australia and provide services in accordance with Australian healthcare regulations.
